Frequently Asked Questions
Clear answers to the questions homeowners ask most about plastering, plumbing, painting and decorating, tiling and general repairs from SN & J Constructions, serving the whole of the UK.
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About Us and Our Areas
Who is SN & J Constructions?
We are a UK home improvement company offering plastering, plumbing, painting and decorating, tiling and general repairs. Our skilled teams work in homes across the country. You can read more on our About Us page.
Do you work across the whole of the UK?
Yes. We serve homeowners in towns and cities throughout the UK, including London, Birmingham, Manchester, Leeds and Bristol. If you do not see your area listed, get in touch and we will confirm availability.
Do you only work on homes?
Our main focus is homes, including houses, flats and rental properties. If you have a small commercial or landlord project, contact us and we will let you know if we can help.
Can I see examples of your work?
Yes. Visit our Our Work page for photos of recent projects, and our Reviews page to see what customers say.
Are your tradespeople insured?
Yes. Our team is fully insured, and we are happy to explain our cover when we give you a quote.
Quotes and Booking
Is your quote really free?
Yes. Our quotes are free, in writing and come with no obligation.
How much will my project cost?
Every home and job is different, so the price depends on the size of the work, the condition of the surfaces and the materials needed. Tell us about your project and we will give you a clear, fixed price in writing.
Will the price change once you start?
Our quote is fixed for the work described. If you ask us to add extra jobs, or we uncover something unexpected such as hidden damp, we will explain it and agree the cost with you before going ahead.
How do I request a quote?
Call us, message us on WhatsApp or fill in our quote form. We aim to reply within one working day.
How quickly can you start?
It depends on the job and your area. We will give you an honest start date when we quote, and we keep to it.
Do I need to pay a deposit?
For larger jobs, a deposit for materials may be requested. We explain payment terms clearly on every written quote, so there are no surprises.
Questions About Our Services
What is the difference between skimming and re-plastering?
Skimming adds a thin, smooth coat over sound walls or ceilings. Re-plastering removes loose, damaged or damp plaster and replaces it. We will tell you honestly which you need. See our plastering services.
How long should I wait before painting new plaster?
Fresh plaster usually needs a few weeks to dry fully. We advise you on the right time and the right primer so the paint finish lasts.
What plumbing jobs do you cover?
Leak repairs, taps, sinks, toilets, radiators, blocked drains and full bathroom installations. Details are on our plumbing page.
What should I do if I have a leak?
Turn off the water at the stopcock, switch off electrics near the water if it is safe to do so, and call us. We will advise you on what to do until we arrive.
Do you supply paint and materials?
Yes, we can supply professional-grade paint and materials, or work with products you have chosen. We will agree this when we quote. See our painting and decorating page.
Can you help me choose colours?
Of course. We can offer simple colour and finish advice based on your lighting and the look you want.
Can you tile over existing tiles?
Sometimes, if the existing surface is flat, sound and well bonded. Otherwise it is better to remove them first. We will check and advise. More on our tiling page.
Do you do small repair jobs?
Yes, we love the small jobs too, such as doors, windows, fixtures and odd jobs around the house. See our general repairs page.
Can you combine several services in one project?
Absolutely. Many customers combine services, such as plastering followed by painting, or plumbing and tiling for a new bathroom. It saves time and keeps everything coordinated.
Working in Your Home
Do I need to be at home while you work?
For the first visit and the final walk-through, yes, if possible. During the work, we can agree access arrangements that suit you.
Will you protect my floors and furniture?
Always. We cover floors and furniture, control dust where we can and clean up at the end of every day.
How will you keep me updated?
You will have a named point of contact, and we update you by phone, WhatsApp or email, whichever you prefer.
What if I am not happy with something?
Tell us straight away. We stand behind our workmanship and will put right anything that does not meet the standard we agreed.
Do you guarantee your work?
Yes. Our workmanship is guaranteed, and we explain the details on your written quote.
What are your opening hours?
Monday to Friday 8am to 6pm and Saturday 9am to 1pm. You can message us on WhatsApp at any time and we will reply as soon as we are back.
Still Have a Question?
Call us, message us on WhatsApp or send the quote form. We are happy to help, wherever you are in the UK.